Privacy Policy
Last updated: January 1, 2025
Introduction
SLH Bookkeeping Solutions ("we," "us," or "our") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our bookkeeping services.
Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, business name, and mailing address when you contact us, request a consultation, or become a client.
Financial Information: As part of our bookkeeping services, we access financial data through QuickBooks Online, including bank transactions, invoices, and financial statements. This data is accessed through secure, authorized connections.
Website Usage Data: We may collect non-personal information such as browser type, pages visited, and time spent on our website through analytics tools.
How We Use Your Information
We use your information to:
- Provide bookkeeping services as agreed upon
- Respond to your inquiries and consultation requests
- Send you financial reports and relevant communications
- Improve our website and services
- Comply with legal and regulatory requirements
Data Security
We use industry-standard security measures to protect your information. Financial data is accessed exclusively through QuickBooks Online, which employs bank-level encryption. We do not store your banking credentials. All data transfers are encrypted and access is limited to authorized personnel only.
Third-Party Services
We use QuickBooks Online (Intuit) for bookkeeping services. Your financial data is subject to Intuit's privacy policy and security practices. We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or as necessary to provide our services.
Your Rights
Under Canadian privacy legislation (PIPEDA), you have the right to access, correct, or delete your personal information. You may also withdraw consent for us to use your data at any time. To exercise these rights, contact us at contact@slhbookkeeping.ca.
Data Retention
We retain client records for a minimum of seven years as required by Canadian tax law. After the retention period, records are securely destroyed. Non-client data (such as consultation inquiries) is retained for as long as necessary to fulfill the purpose for which it was collected.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Contact
If you have questions about this Privacy Policy, contact us at:
Email: contact@slhbookkeeping.ca
Phone: 519-616-1642